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English Bob
Senior Member
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Posted: Thu Mar 6th, 2008 04:10 am | 21st Post |
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I go to two dealers, Westside Honda of Selkirk, and Winnipeg Sport and Leisure.
I don't have any beefs with either one, I bought the Wing from Westside, because the other choice was a demonstrator with 1300km in Arctic White at the same price.
I wanted something more or less red anyway.
I've bought stuff from both of them and had service done at both, but not on bikes, that I always do myself. I really cannot complain, and so far I have not had to go to a Honda dealer elsewhere, touch wood and whistle.
My wife has her Odyssey serviced at Birchwood Honda, and we have always been quite happy with them too.
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There is no cure for birth and death save to enjoy the interval.
George Santayana
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redbaron
Moderator
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Posted: Fri Apr 4th, 2008 05:23 am | 22nd Post |
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I posted not too many days ago about "Hide My Visa Card" about a trip to the Honda shop nearest my home. At one time this dealership was were my wife worked at for over 6 years. They sold Honda, Suzuki, and Motto Guzzi motorcycles. This was were I bought my GS-1000 Suzuki from before my wife went to work there. Back then the dealer was Mr.O.D. Hunziker, Hunziker Cycles, I could take my bike in at any hour of the day 6 days a week and knew it would be finished before I left....Parts people were great too.
Then Mr. Hunziker sold out to a company now named Honda of Houston. They closed the old shop and moved into a new place, along with not selling Suzuki or Moto Guzzi's. I had not been to the new place until a week or so ago. I was met at the door by a real friendly sales person and was taken to the Gold wing area. He stayed with me while I made a total fool of my self, then directed me to the parts counter, where one of the parts guys took my order, checked for availability, and located what I wanted for my 82 wing. He even came out from behind the counter and helped me find the oils antifreeze etc that I was going to need , ran a print out and never stopped smiling the whole time. He even said that if my bike did need work done in their shop it could and would be done on a 82.
So I guess this dealer ship might be that exception that I have been reading about. If I ever decide to have any work done there I'll keep ya'll posted on what happens...
Oh by the way this young parts guy stated that he had bought his uncles 85 aspy and had just finished over hauling it, I told him about this site and he promised to check it out....
Claude
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1982 GL-1100 Goldwing Interstate
Rudys Backyard.com
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Texson
Member
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Posted: Tue Jun 10th, 2008 03:46 pm | 23rd Post |
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Our local dealer has several brands to sell and support for any are erratic at best. I went in for a screw for the handlebar switch. A 6x32 screw! That will be two weeks, we have to order it. You have to pay upfront. That will be $5.46....
F'ing forget that! I went to a hardware store and got one for $0.56 in stock. The parts guys there remind me of the attitude that people talk about with Sabre Cycles.
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Steve (Texson) Caudle
Nacogdoches, Tx
78 GL 1000
Can't feed the piggy bank and the gas pump too...
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98Wing-487
Very Active Member
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Posted: Wed Jun 11th, 2008 10:46 am | 24th Post |
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I've said it on here before, but our local Honda shop, in Hickory, is the best around. It doesn't hurt that the main parts guy is my brother-in-law. If he doesn't have it, he'll find it. He even has HD wholesalers buying from him. The service dept works on anything...including Wings older than 10 years old. The head mechanic specializes in older Wings. Of course they balk at "project bikes". Ones that have been in a shed or field for 15 years and they want you to get them running in tip top shape. Not happening.
My bro-in-law is the first to agree that Mother Honda is not very customer friendly and that add ons are too expensive. But what ya gonna do?
I'd love to see a demo ride day on bikes. They have one for water craft but not bikes.
I guess Mother Honda knows they have such a good product, we'll keep coming.
We'll see.....
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1998 1500SE
1991 WR250 Yamaha
"The biggest cause of trouble in the world today is that the stupid people are so sure about things and the intelligent folks are so full of doubts."
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Bagmaster
Senior Member
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Posted: Wed Jun 11th, 2008 12:57 pm | 25th Post |
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Honda's having demo rides at the WingDing in Greenville.
98Wing-487 wrote: I've said it on here before, but our local Honda shop, in Hickory, is the best around. It doesn't hurt that the main parts guy is my brother-in-law. If he doesn't have it, he'll find it. He even has HD wholesalers buying from him. The service dept works on anything...including Wings older than 10 years old. The head mechanic specializes in older Wings. Of course they balk at "project bikes". Ones that have been in a shed or field for 15 years and they want you to get them running in tip top shape. Not happening.
My bro-in-law is the first to agree that Mother Honda is not very customer friendly and that add ons are too expensive. But what ya gonna do?
I'd love to see a demo ride day on bikes. They have one for water craft but not bikes.
I guess Mother Honda knows they have such a good product, we'll keep coming.
We'll see.....
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Too much chrome to polish, too little time!!
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Motosickle
Active Member
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Posted: Mon Jun 23rd, 2008 02:00 am | 26th Post |
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hello, i hate so say it ,but bad dealers aren't just a honda problem. I have a Triumph ,that doesn't stock any parts for,nor can the staff find parts on the computer. i end up ordering parts from Iowa, and get them quicker and by a nicer staff.
heck, there's only a couple of independent shops and one is borderline when it comes to parts .
there are good and bad in all shops. i don't condemn the motorcycle, just the shopkeepers.
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5700 miles in one trip this year.....how many miles on next year's trip?
13 Honda
6 Yamaha
5 Harley-Davidson
5 Triumph
4 Kawasaki
4 Suzuki
2 BMW
1 BSA
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Kit Carson
GL1800 Guru
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Posted: Mon Jun 23rd, 2008 02:56 pm | 27th Post |
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I am working more and more towards a repair shop. I am not going to crawl under houses forever.
There are as many different makes and models of motorcycles and brands as there are pills in a drugstore. I think that is why most dealers and small private shops do not have a lot of parts on hand One can keep on hand lots of basic kits like o'rings, and bolts and fasteners.......and carb screw kits.....but I can assure you you can have one size screw of each needed and the one you need .....you will not have That is just the way it works.
I will not carry a whole lot of inventory.....for one thing things go bad just sitting around, stuff like carb parts even coated with talcum powder simply rot over a two year period.....and one may not ever need them but once in that time frame.
Just so many specialized parts........that you could carry.......but never use.....so that is why most shops do not have quite a few things on hand and do have to order them. But does not take long......you can get things overnight. If you really want to.
Kit
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Most of the time, the cure for the Goldwing wobble is a set of Bridgestone Tires.
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RayandTracy
Very Active Member
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Posted: Wed Jul 2nd, 2008 08:48 am | 28th Post |
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I know I'm new to all this but I grew up with my parents running a small grocery store in a small country town and I never saw them treat people bad no matter what, that is why all these years later they are still in business ( even though us kids think they should retire )
Our local dealer in the madsion/ hanover indiana area is andersons and they are 5 brothers and sisters who bought their fathers shop. Everytime my wife and I go in there they are always curtious. I know I have been whinning about my bike being in the shop but they told me before hand it was about 1 & 1/2 behind in shop. And it is a 1985 interstate. When I asked about them working on it Joshua didn't blink an eye just said sure but we are running behind due to riding season in full swing. One of the younger boys at the dealership has been encouraging my wife to get a rebel or shadow and always goes out of his way to speak with her even though he knows if she does it won't be until next year, that to me is important...customer relations. I will gladly go somewhere and spend a few more dollars with a dealership that treats use like we are important. Am I paying alot to get my wing fixed probably so, but if they do it right then I will gladly return. But hopefully I will learn to fix most things myself
Sorry for going on and on but being treated right by businesses is my biggest pet pive.
Best Regards, Ray
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"Take care of a little and you'll end up with alot"
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