| Why will some dealers not work on Hondas over 10yrs old? |
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| Moderated by: redbaron, MDKramer, Flyone, AZgl1500 | Page: 1 2 3 4 5   |
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| Posted: Thu Feb 5th, 2009 01:26 pm | 1st Post |
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Sir, I believe that if you own a Honda, and a Local Honda shop that Sells and Services Honda's should work on bikes that are over 10 years old. They could do belts, tune ups, tires, Sync carbs, and all Kinds of stuff. The dealer in Gadsden, Al. will not touch a Honda over 10 years old. I'll never buy a new Honda from him. Early last year, I went to a DIFFERENT dealer and bought my son a demo model that had only 40 miles on it! And I promise you, it wasn't a Honda. Nightrider1 Aka David
____________________ Getting there is just half the fun..... |
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| Posted: Mon Feb 9th, 2009 04:08 pm | 2nd Post |
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The 10 year rule is particularly hard to understand when you consider that an 88 GL1500 is very little different from one made in the last year of production. Are those dealers SELLING used bikes older than their 10 year rule. ALmost certainly yes. I also won't patronize a dealer that won't support their products. A more reasonable limitiation would be 20 or 25 years which is when bikes officially become "vintage".
____________________ 05 FJR1300, 88 GL1500, 98 TL1000R, 03 ZRX1200R, 74 Z1, 78 KZ750, 72 GT380, 76 GT750, 99 & 2001 SV650 race bikes |
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| Posted: Mon Feb 9th, 2009 04:29 pm | 3rd Post |
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I have to say this really surprises me. The Honda dealer out here not only will service bikes regardless of age, he also accepts them as trade-ins, resells them and stands behind them. I can only believe that this is some personal attitude and in this economy, a bad one.
____________________ Just because you're a paranoid doesn't mean they're not out to get you. Patriot Guard Riders - Standing for those who stood for us. If you're not a member, be a member. |
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| Posted: Mon Feb 9th, 2009 04:42 pm | 4th Post |
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Never heard of this in the UK, the only thing i have seen on age limitation was on some of the breakdown insurance policies, again not really fair as you can have a year old badly neglected or badly ridden bike compared to a wing that has received TLC all its life
____________________ Derek and Maggie GL1800 2004 US spec White. |
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| Posted: Mon Feb 9th, 2009 06:31 pm | 5th Post |
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The ten year rule is due to the fact some if not most of all the repairs may cost more than the bike itself. Honda is afraid doing $1500 repair bill on a $1200 bike. Then the owner is not wanting to pay the bill. Last edited on Mon Feb 9th, 2009 06:31 pm by 82gl1100iwingman ____________________  Two Wheels Down, Shiny Side Up GWRRA Member Region H, Tx/Chapter P Join the Steve Saunders version of the GOLD BOOK. SSGB Online Helper's Direc |
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| Posted: Mon Feb 9th, 2009 07:25 pm | 6th Post |
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Another problem is that as a service place does work on your bike, old things break,strip, fall apart.etc., and the client gripes about price.If a set of belts ran about $400.00, and add a broken/ frozen bolt that takes 3 hours more to fix, the dealer can't eat it. I don't like dealers at all, but to be fair, some of this has been brought on by customers wanting to get off cheap, and failing to understand the problem.Too bad we couldn't sign something that clarifies the possibilities of more costs as the work progresses, before the work ever starts.I guess the forum here is your best bet to perform as much yourself as possible. with all the help around here! JMHO jimsjinx
____________________ "We are put here, to take care of each other" |
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| Posted: Tue Feb 10th, 2009 09:32 pm | 7th Post |
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There is a Polaris/Yahaha dealer up the road from Honda that sells Bikes, and he said he would instll new belts on my bike for $65.00 Labor, but I found out mine were not all that old, so I did bot have to do anything. Also, This dealer in Gadsden will do Anything to ANY Goldwing. Nice to know if you need a carb set. Hakes Honda look like a limited 10 year old dealer. Nightrider1
____________________ Getting there is just half the fun..... |
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| Posted: Wed Feb 11th, 2009 11:59 pm | 8th Post |
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I believe it's each dealer's decision - the local dealer will not work on anything over 10 years old - yet I have had one of the mechanics from the shop stop & help me when I was stuck on the side of the road - and very happy to do so. However I have found dealers in Montana more than happy to work on anything I bring into the shop -my 29 year old bike received outstanding care and attention last time it was taken into Kalispell - good customer service only comes from competent & supportive management.
____________________ Merv 1978 GL1000 1974 CB750 |
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| Posted: Thu Feb 12th, 2009 01:53 am | 9th Post |
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Yeah, I agree- it's a bit of a pisser, and definitely something I'd take into consideration, if I were in a position to buy a new bike. The local Honda dealership has at least four strikes against it, in my view- 1) They won't touch a pre-1990's bike...again, they cite that "liability/accountability" issue, but...you'd sure think they could come up with some sort of "disclaimer" for things like a "carb sync" (which is actually super-easy, once you have the equipment, and know how to do it). 2) The local focus is ATV's and dirt bikes- they stock one or two 1800's at a time, and carry a selection of "barely used, but possibly heavily abused", Superbikes of varying brands (translates to "not yet crashed"), but no old stuff at all. 3) They will only "service what they sell" basically- they will mount a tire they've sold me at a fair price if I hand 'em the wheel....but that's as far as they go. 4) They won't be put out to accomodate tourists- I've stood there while they refused an oil change on a GL (probably 1800) for a pair of passing tourists....that may be good business sense, but it's incredibly bad form...just my opinion. I was tempted to ask the gent to buy an oil filter, go next door with me to Napa Auto Parts to buy the oil, and use my tools to change it. I would have, of course, dumped the used oil in the parking lot of the Honda Dealer....yeah, I'm destined for jail time...one of these days....  ......  Last edited on Thu Feb 12th, 2009 01:57 am by Motorcycle Pete ____________________ Motorcycle Pete ___________________________________ 1998 ST1100 British Racing Green- my poor UK lass- always "rode hard and put up wet"! 1982 VF750S-for sportiness sake 1981 GL1100 Interstate, 1979 GL1000 |
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| Posted: Thu Feb 12th, 2009 06:51 am | 10th Post |
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Well wile i was reading this tread i wondered if it can not be in your favour if the dealer don't want to work on your bike, because you can now approach the mechanic directly for a private job, and they usually do private's, and there is no problem that he might get fired for taking work\jobs from the dealer he is working for.
____________________ Johan. |
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| Posted: Fri Feb 13th, 2009 02:16 am | 11th Post |
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I have always gone to a private mechanic here in town. He works on any Goldwing, only. Doesn't matter what year as long as it is a Goldwing. Strictly Wings, very competitive prices as well.
____________________ Spider Bob GROWING OLDER IS MANDATORY, GROWING UP IS OPTIONAL Patriot Guard Rider |
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| Posted: Fri Feb 13th, 2009 12:14 pm | 12th Post |
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it is interesting because the brand we all love to bash wants owners to know where their dealers are, will go out of their way to service people on trips.... it is a company mind-set.... hd riders are loyal because hd is loyal to their customers
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| Posted: Sat Feb 14th, 2009 11:54 am | 13th Post |
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Harley is open on Monday too!! And even some are open on Sunday. None of this sitting from Saturday afternoon in a strange town with a bad alternator and having to wait till Tuesday morning at 10.00 a.m just to be told ........well we used to have one of those things, we can order you one...........be here next week........ Kit
____________________ The 1800 is my bike. The very best motorcycle ever made. I was enthralled with my first test ride on this machine. It is a great bike. A crotch rocket with storage bags.............As for oil I use the slick kind, and I like round tires, but as of late I have found square ones work best on the rear. Pirelli Eufori 195/55/16 @ 32 PSI Kit |
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| Posted: Sun Mar 8th, 2009 01:56 am | 14th Post |
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Performance Suzuki/Triumph in Oklahoma City has been real good so far in getting parts for my wife's 27 year old bike, get this "They had the parts in stock". Wing Enterprises in OKC is also good with the older wings. I can't say I'm real pleased with either of the Honda places as far as service goes, next bike just may be a Suzuki or Triumph. Jeff
____________________ Jeff USN Ret 1985 2005 Wild Rhinos Oklahoma Chapter Present Bikes in the stable 1984 Goldwing Interstate 2007 ST1300 2009 KLR 650 2004 Rebel 2010 Vulcan Voyager 1700 |
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| Posted: Sun Mar 8th, 2009 06:48 pm | 15th Post |
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Having been on both sides of the fence, I can see it from either way. In many cases lack of knowledge is the most likely reason. Although I have reason to believe that milking the ignorant customer is fair game to many dealers. My sister in law left her ancient relic in for brake work and an oil change. They quoted her $1100 as it is after all 25 years old and then there are parts to be imported etc. I told her that that she was being fleeced. I replaced all the parts she needed, slave cylinder, 2 discs, two sets of pads some hoses and various fluids and an oil change. $190, it did take a few days to source the parts, but remember I don't have the same access to the jobbers or trade prices or have a lift to raise the vehicle or the overhead mind you. One of the biggest hassles when working on older vehicles is that things break, the studs shear when replacing a muffler or a clamp has rusted through, carb work is hampered by the rubber manifolds which have hardened over years of use and become brittle and don't seal and have to be replaced. All these take time, experience and care. Most mechanics in this day and age are used to just replacing parts. They hook up their diagnostic tools and replace what the computer recommends. It's quick, turns a fast buck and they are on to the next job and the customer is happy or feels stung. This equipment doesn't come cheap at 7 grand or more plus software and training. Sadly many of todays mechanics haven't been trained to look for the obvious or real hands on mechanics. Often perfectly good parts are discarded before finding what the actual fault was, maybe a loose or perished hose, blown fuse etc. The dealer knows certain things wont wash with us, they want cash up front when you order parts and want a premium to work on your machine. Some owners are willing to let certain things slide, like using a hose clamp rather than the original Honda item, but when a dealer gets his hands on it, especially a HONDA dealer they have certain ethics to adhere to, ie using genuine Honda parts, time is alloted to each and every service, so many hours and minutes for each job. Then there is a storage fee while waiting for parts and then of course they come express so add DHL + phone calls and now you have shop supplies. It all adds up and it all comes out of your pocket. Thank goodness I can do it myself.....!
____________________ <-----------Zoe and Duff Doing nothing is very hard to do ... you never know when you're finished. - Leslie Nielsen Metallic Blue Green is the new Black! |
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| Posted: Sun Mar 8th, 2009 11:43 pm | 16th Post |
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Local dealer here in PCB is one of those "less than 10 years only" shops. Once he told me that his labor is $100/hour, I was glad that he wouldn't take my bike into the shop. Now, he's more than happy to sell me parts at his "stealer markup". Fortunately, I found the local Kawasaki dealer has a Goldwing mechanic and they have been more than kind and gracious to me. In otherwords, I wouldn't buy an empty 5 gallon bucket from the local Honda Dealer. What I cannot do myself, or what I screw up trying to do myself will go to the Kawasaki Dealer here in PCB.
____________________ Mark 1984 GL 1200 Aspencade "To live you must be willing to die" Amir Vahedi My father gets smarter everyday that he's gone. |
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| Posted: Mon Mar 9th, 2009 01:28 am | 17th Post |
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some dealers are motorcclists, who are lucky enough to have a shop many are the "ideal" american businessman..... asking what this quarters profits are one question, should I treat my patients like honda dealers treat their customers?
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| Posted: Fri Mar 13th, 2009 10:19 pm | 18th Post |
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Hey dudes, don't try riding your eleven year old Harley into the Harley shop expecting them to service it either. Once that puppy has it's tenth birthday party it is off to the Indy shop for service. At first I had a bad case of the hip, but got over it. The way they explained it to me was that it was hard enough for them to carry parts for ten different years, let alone carry parts for bikes over ten years old. I even mentioned the fact that given the fact that Harley parts cost twice what the parts for other bikes cost, they should be able to do it. That didn't set too well with the service mgr, so he just gave me the address of the local Indy shop. When I went to the Indy I asked him where he bought his Harley parts at. He said at the local Harley shop, where else? The good thing about this was the fact that the Indy only charged $48.00 per hour and the Harley shop charged $88.00 for the same 60 minutes.
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| Posted: Fri Apr 10th, 2009 09:17 pm | 19th Post |
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Motorcycles are like high maintance women only the motorcycles are more fun.
____________________ Why is it that when I push one for English that I still can't understand the person on the other end? |
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| Posted: Fri Apr 10th, 2009 11:15 pm | 20th Post |
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They should'nt jack up there prices on parts! example: in South St Paul MN a lousy Selinoid is 75 bucks at Honda, you can go to Sportswheels in Jordan MN get the same deal for 40-45 new, Honda 6 and change for case bolts? what! they are 1 dollar parts!! I hope we get someone here who has a real love for the Machines, and integrity but values the old has well has the new! I think Honda has become just another cold enterprise, I wish I could afford that Big Kawasaki that looks like the Indian!
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