AMA Roadside Assistance - Steve Saunders Goldwing Forums
 
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post #1 of 10 (permalink) Old 08-16-2019, 11:52 PM Thread Starter
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AMA Roadside Assistance

Maybe this is normal, but...

The Back Story: Yesterday, or maybe the day before, some moron left the key in the ACC position.

Around 3PM today I head to the garage to get on the bike and go to the doctor.

Except...

Yesterday, or maybe the day before, some moron left the key in the ACC position.

The battery is so dead, the bike couldn't be jumped from the car battery. I know it's a bad idea but I had an appointment, so, I jumped from a running car.

Oddly, the 5 mile ride to the clinic wasn't enough. When I got out of the doctor, the bike was dead. Not enough power to run the radio, let alone start the bike.

So, at about 4:30 PM I call the AMA Roadside Assistance program and immediately get a response that they won't "jump" a dead battery on a motorcycle. They will only "tow" the bike to a destination of my choosing.

I think the woman must be mistaken as, last time I called them and needed to have the bike hauled to a shop because of a burned up stator, they sent a guy with a jumper battery. So, I asked to speak to someone else, who confirmed they will only "tow" the bike.

So at 4:45 PM in Glendale, Arizona it's 110 and I'm told they will have a truck to me in 1 to 1 hours. I agree, as it seems my only option.

In desperation, I call a neighbor and ask if she has jumper cables. By 5:30 she's found the cables and is at my location. Again, I get Bike running and home.

First thing I got out the meter and the battery is at 11.5 volts or thereabouts. So... Plug in the charger and hope for the best. All I can do at this point.

At 7:45, I received a text from the tow truck driver stating he was on his way and would be there within the hour.

So, the question; is it normal for a towing service to not jump a motorcycle battery, and are they all so consistently late?

Are there others here who have used the AMA service and how did they do for you? And what part of the country was that?

Why ain't we ridin'?
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post #2 of 10 (permalink) Old 08-17-2019, 05:14 AM
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When my alternator died 8 miles from home the recovery guy put his booster pack on the rear seat, connected it to the battery, i drove the bike home & he followed with my better half. Worked a treat & saved putting it on the back of the recovery vehicle. That didnt damage anything so its a stupid reply to say they wont jump start a bike.
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post #3 of 10 (permalink) Old 08-17-2019, 06:16 AM
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I have Good Sam and they will jump your battery.
no mileage tow limits either, something else to think about.

~ John


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post #4 of 10 (permalink) Old 08-17-2019, 08:12 AM
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Sad thing about the motorcycle batteries is often when they are run completely dead they won't come back. I've heard that about AGM too. Fingers crossed.....

With a flat battery can't even push-start the bike, not enuf voltage to fire the plugs. Unless you could roll it down a hill, the alternator would be putting out enough then....

You could make up a little set of 6' Jumper cables using #8ga wire and little "Battery Tender" size clamps, wouldn't take up much storage room...

1972 CL-350 (1980-1988) sold
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post #5 of 10 (permalink) Old 08-17-2019, 08:39 AM
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That's the reason I carry one of the lithium jumper packs. As far as jumping with a car battery, hook it up and wait about 3-4 minutes for the battery to stabilize. If it still won't start, the bike battery is probably toast (internal short).

The agent at AMA was wrong about not jumping the battery.
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post #6 of 10 (permalink) Old 08-17-2019, 11:50 AM
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Quote:
Originally Posted by cihilb View Post
That's the reason I carry one of the lithium jumper packs. As far as jumping with a car battery, hook it up and wait about 3-4 minutes for the battery to stabilize. If it still won't start, the bike battery is probably toast (internal short).

The agent at AMA was wrong about not jumping the battery.
those jumper packs are starting to become affordable $51.00





The clips on most of them are too big to get access to a m/c battery, so I would want a short #8 cord bolted to the bike battery.
I already have this with my Battery Tender's charging cord, although it is not #8... meant to the tender, not a jumper pack....

but, it would allow a jumper pack to recharge the battery if needed.

~ John


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post #7 of 10 (permalink) Old 08-17-2019, 11:52 AM Thread Starter
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The charger is still in charge mode after 15 hours. Don't know if the battery will recover.

What I would really like to know is; how many of you guys have the AMA service?

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post #8 of 10 (permalink) Old 08-17-2019, 04:32 PM
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Quote:
Originally Posted by Bike...and Dennis View Post
The charger is still in charge mode after 15 hours. Don't know if the battery will recover.

What I would really like to know is; how many of you guys have the AMA service?
I have it. I'm a life member so I only pay $29 for the roadside. Never had to use it yet.


Sounds like your battery is done with.
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post #9 of 10 (permalink) Old 08-17-2019, 04:46 PM Thread Starter
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Quote:
Originally Posted by cihilb View Post
I have it. I'm a life member so I only pay $29 for the roadside. Never had to use it yet.

Sounds like your battery is done with.
Hope you never have to use it. Putting a bike on a tow truck offers lots of opportunities to damage something. I can't understand why they won't jump a bike.

The battery has now fully charged up and the charger is coasting. Maybe it will be okay.

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post #10 of 10 (permalink) Old 08-17-2019, 08:40 PM Thread Starter
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An obvious check, under the circumstances, (the meter sitting on the seat) is to look at the charging system. Is seeing 16+ volt charging rate something I can deal with, without changing the regulator? That reading was taken after the charger went into float mode, so the battery shouldn't need it.

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