Baker Built Air Wings customer service - Steve Saunders Goldwing Forums

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post #1 of 12 (permalink) Old 09-24-2009, 01:58 PM Thread Starter
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I bought a set of the Baker leg wings back in June. They have never tightened down properly so they tend to twist out of position.
Last weekend after we got home I was covering the bike up and broke one of the plastic wings in half.
I sent their customer service an e-mail this morning and included my cell number. I just got a call from them.
They're going to send me a whole new set to try and make it right.
I'm impressed.
Quick response and good news as well.

Not enough of that kind of customer service left anymore.



Baked by the sun, everytime I go to ......
IBA #37974
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post #2 of 12 (permalink) Old 09-24-2009, 02:41 PM
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Wow that sounds great, why dont you share their url, some might be interested doing business with those guys including me if those things will fit on my 1200
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post #3 of 12 (permalink) Old 09-24-2009, 03:10 PM Thread Starter
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Here it is.....



http://www.bakerbuilt.com/home.htm

Baked by the sun, everytime I go to ......
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post #4 of 12 (permalink) Old 09-24-2009, 03:47 PM
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William_86 wrote:
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Wow that sounds great, why dont you share their url, some might be interested doing business with those guys including me if those things will fit on my 1200
They've treated me well too, and yes, they have a 1200 model.

John


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Bought with just under 9000 miles on 08/19/2008
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also
84 Aspy
84 Interstate
past
86 GL1200 Aspy
84 Standard
87 Interstate
80 Yam Midnight Special 1100
79 Suz SP400 Enduro
72 Honda SL350
81 Honda XR500
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post #5 of 12 (permalink) Old 09-24-2009, 03:56 PM
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Jluvs2dive wrote:
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William_86 wrote:
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Wow that sounds great, why dont you share their url, some might be interested doing business with those guys including me if those things will fit on my 1200
They've treated me well too, and yes, they have a 1200 model.

John
And usually any wings made for a 1200 will also adapt to an 1100.

Michael
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Have trailer, will travel!! Not all Wingers are old Wingers.

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post #6 of 12 (permalink) Old 09-25-2009, 09:39 PM
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I bought the wings for my CB900 a couple of years ago and the customer service was top notch. It's really nice dealing with folks who treat you right. The product is a little pricey, but the service is well worth it. The wings I bought for my CB900 fit perfectly on my 84 Aspy so I am still enjoying them.
Jim(inSC)

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post #7 of 12 (permalink) Old 09-26-2009, 08:09 PM
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I got a set for my 1500, after a year I lost the crome ball on the bottom. Called and had replacements in 3 days. I love mine and the service after the sale will make me buy nothing else but them for my next bike
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post #8 of 12 (permalink) Old 09-28-2009, 10:46 AM
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Bagmaster wrote:
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And usually any wings made for a 1200 will also adapt to an 1100.
No need, they make a set specifically for 1100's - I know, because I put them on my bike.


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post #9 of 12 (permalink) Old 09-29-2009, 02:35 AM
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I have had a set on my 1200 for about 20 years, a very good product.


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post #10 of 12 (permalink) Old 09-30-2009, 11:54 PM
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I bought a pair of their Hand Wings for my GL1800 and couldn't seem to get them locked down tight enough either. No matter what they kept moving on me by them self. I e-mailed them asking what to do and the next day I got a call from them basically telling me to crank them down which I was reluctance to do since I went from the factory mirrors to the Muth Signal ones which didn't seem to have as strong a base to them but so far **knock on Wood** has seemed to be holding.

I could certainly recommend doing business with them, I an now considering the Air Wings with Lowers as my next purchase and when I do it will be from them directly for sure.

Been riding cruisers for 25 years and now I got my fist Wing - WOW what a difference. I read the average Wing owner spends $3k on accessories within the first year and another $1k within 3 years. I thought that was nuts, now I think its LOW
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