1800 recall - Steve Saunders Goldwing Forums

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post #1 of 10 (permalink) Old 04-13-2016, 12:12 PM Thread Starter
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1800 recall

Bike is going in today for the brake recall. My dealer not too happy with Mother Honda though. The old crone is paying out 2 hrs labour. The shop has done a bunch and no where close to 2 hrs on any of them. Glad I bought from a dealer, they're doing all their customers 1st then taking in the riff raff.

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post #2 of 10 (permalink) Old 04-13-2016, 12:36 PM
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Hmmm,

Charlie 'flylow' and I have yet to get ours done, we have been waiting for nicer weather as we have to ride about 2.5 hours to the dealer in Shawnee, OK.

we don't trust the dealers in Tulsa or Bartlesville.
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post #3 of 10 (permalink) Old 04-13-2016, 01:21 PM
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Let me know when you guys get your appointments set. If I can I'll meet you there at the dealership and take you to some good eating there in Shawnee. Haven't been back to my old hometown in quite a while!
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post #4 of 10 (permalink) Old 04-13-2016, 03:35 PM
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The old crone is paying out 2 hrs labour. The shop has done a bunch and no where close to 2 hrs on any of them.
That may be the reason I'm hearing some dealers are trying to "upsell" other services while they have the bikes. Things like bleeding the clutch for $150.

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post #5 of 10 (permalink) Old 04-13-2016, 04:25 PM Thread Starter
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Bike is dropped off.....beauty ride......took the long way around.........working on it tomorrow and pick up Friday........In the rain of course.........happens like that every time I leave the dealership.........its become a running gag at the shop.

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post #6 of 10 (permalink) Old 04-15-2016, 09:54 AM
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Quote:
Originally Posted by Kyle View Post
Bike is going in today for the brake recall. My dealer not too happy with Mother Honda though. The old crone is paying out 2 hrs labour. The shop has done a bunch and no where close to 2 hrs on any of them. Glad I bought from a dealer, they're doing all their customers 1st then taking in the riff raff.
You really didn't think that MH would actually pay the time it takes to do the job did you.That's not the way it is at any dealer be it a bike,truck,car whatever.The only way for the tech and the dealer to even break even is to do enough of them to learn some short cuts.Was a tech at a GM Dealer for 15 years.Left 15 years ago and for the most part the techs that make money on anything the dealer is paying for are cutting corners somewhere.You make your money on customer pay,not on anything the dealer is paying for.

BTW I talked to my local dealer about a frame change.Thought maybe it would be something he would want to do in the winter for a fill in and he more or less said no if he had a choice.MH pays less than 30 hours to change a frame and he said to do it properly it takes over 60 and takes up a lot of space in the shop.Just an example of how they pay.

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post #7 of 10 (permalink) Old 04-15-2016, 01:01 PM
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Quote:
Originally Posted by Kyle View Post
Bike is going in today for the brake recall. My dealer not too happy with Mother Honda though. The old crone is paying out 2 hrs labour. The shop has done a bunch and no where close to 2 hrs on any of them. Glad I bought from a dealer, they're doing all their customers 1st then taking in the riff raff.
Reading through the bulletin I see some shortcuts that would cut the time down significantly, like taking the front wheel of twice, I see no reason to take it off at all.
If Honda finds out about that dealer giving it's customers preference they could get a dressing down. Honda pays for the warranty work, doesn't matter who the customer is.

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post #8 of 10 (permalink) Old 04-15-2016, 09:26 PM
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Poulens Honda of Yakima, Wa, did the job without question in three hours, even though I didn't buy it there. I showed them my letter, and they set me up an appointment. I like and trust their mechanic; when I dropped the bike off, I told him to check the rear pads and if they were close, to go ahead and swap them out. But I said nothing about the front pads, and I gave him a landline instead of my cell phone, and we went on to Walla Walla to visit an ancient Aunt..... The mechanic saw that the fronts needed swapped, and tried to call me to get an okay.....but, since I wasn't home, he couldn't. He tried five times. But I figured it was my screw-up, not his, and so I brought it back the next morning and paid him a $30 labor fee to swap them out. I figure the kid has integrity (he showed me the old pads), and a house mechanic with integrity is a rare and valuable thing.

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post #9 of 10 (permalink) Old 04-15-2016, 09:47 PM
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I figure the kid has integrity (he showed me the old pads), and a house mechanic with integrity is a rare and valuable thing.
Most mechanics are honest and hard working.
When you find one that doesn't seem to be it's likely coming from higher up and he needs the pay cheque.

Advise given here is free and comes with no warranty "Caveat emptor"

Ken.
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post #10 of 10 (permalink) Old 04-16-2016, 08:30 AM Thread Starter
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The shop had it done and I picked it up Thursday. Which is good cause it rained Friday and ittsa 45min ride. Time to do some prime maintenance schedule stuff like Flush the front brake and clutch and coolant. Hope to get to it next week. Had a lil issue figuring out the front brake flush sequence, bit it appears to bleed the right upper and lower left.

2010 That is Black and has a Black Trailer on the Back.
2003 That is the fastest Red I've ever seen
Riding a 4 wheeler, 2 of them are on the trailer
My hair is white, my neck is red, my collar is blue.
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2010 Rear-Bridgestone Driveguard 195/55R/16
2003 Rear-Goodyear Eagle Ultragrip 195/55R/16
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