Keeper of the Bookmarks / Moderator
Join Date: Oct 2006
Location: Oologah, Indian Territory, USA...
Model: GL1800 Hot Rod Yellow
this is NOT good, and goes a LONG WAY to explain why I am having soooo many users call me and tell me that even though, they have clicked on RESET PASSWORD, they never get the email to allow them to do so.
Had we not put my phone number up on the top of the forum pages, our active membership would be almost nil by now. and that makes me very upset.
How many of the other forums that are run by VerticalScope have an Alternate means to get things fixed?
I am hearing way too many complaints that our users are sending emails to VerticalScope and never hearing back from you. That is not healthy for our reputation.