Join Date: Mar 2007
Location: Toronto, Ontario, Canada
Bobby B wrote:
I think in any dealership, manufacturer, etc, there is always run-a-round. All that running makes me tired. I think customers know what they need and especially what they want!
The rule of 90%. 90% of the people give up on the first rejection. 90% of the rest give up on the second rejection. After two rejections the manufacturer only has to deal with 1% of the problems. Simple math.
GM has used it for years and look where it got them. It also works in reverse when the person is buying.
True friends do not urge you on from the sidelines. They march with you.
They are warriors, not cheerleaders.