Steve Saunders Goldwing Forums - View Single Post - Customer Technical Assistance
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post #19 of (permalink) Old 03-02-2009, 09:01 PM
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Join Date: Jun 2008
Location: , Washington, USA
Model: 2008
Posts: 2,419
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Call me a grumpy old fart....but find the whole.....

.....Honda will help us, but only through a dealer. They will not discuss any technical issues with you the consumer. They will provide support and help to a dealer, in regards to solving your situation, but in no way will involve the customer.
...thing, an excuse for the dealers to be snotty and have the 'I am here to do you a big fat favor - so don't you forget it!'....attitude.

Not that Honda dealers are alone in this. But this isn't what I had expected from such a well respected company.

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