Join Date: Feb 2008
Location: Meridian, Idaho, USA
HD service is so good these days, precisely because they took YEARS of bashing just like this before they woke up. It didn't hurt that they saw their market share eroding, either!
That said, I have 2 Honda dealerships close to me. Carl's Cycle in Boise is the place I go to if I need a part, and know the number, etc. It's close, and the parts techs can usually find just what I need, or an approved equivalentwith little trouble. I don't do my service there anymore though, it has gotten slow, and is more expensive.
Canyon Honda in Caldwell is where my 'winggoes for the annual checkup, and for any service. They seem to understand older bikes, and their riders, especially this cheap one! I often get the "we could put a new _____ on, but I can clean this one up and it'll work just fine."
Hopefully, Honda will follow HDs example, and realize that more people are riding than in the past, and start providing some of the customer service and lifestyle events we'd all like to be spoiled by.
"I believe that pipe smoking contributes to a somewhat calm and objective judgement in all human affairs."