Join Date: Jul 2008
Location: Fort Dodge, Iowa, USA
Apparently my local Honda dealer is a rare breed from what I have been reading. The owner is the head sales man and knows these bikes inside and out,his son is the only other sales man and has followed in his fathers footsteps very closley. They both have gone out of their way several times to do what they can to make sure I walk(ride) out with a smile. If I need a part, they will walk me over to the parts guys and tell them to "GET this" for our customer, they have even been known to "borrow" parts off a bike they have on the floor for sale,then they get what ever replaced on the "loaner" bike.
They have been in business for 30 years and I can see why,maybe Mother Honda should take a serious look at those dealers with less than satisfied customers and use the good dealers as a standard before selling franchises to just those interested in the mighty$$$. People travel from out of state just to do business with my local Honda dealer. He knows he's got a good thing going and his son is right on board with him. Customer satisfaction is a must for their dealership,they don't just sell bikes they help a customer enjoy the whole expierence of owning the best built bikes,Honda.
No, I did not get any upgrades for my comments, just passing along that there ARE decent Honda dealers out there. His reputation speaks for it'self in these parts. If you happen to be in these parts of the country,(Iowa), PM me and I will give you his info. Apparently it's worth the trip.
Current 1991 GL1500SE Anniversary Edition
Past bikes. 2002 VTX 1800c
1995 Shadow ACE 1100
1986 Suz,850 full dress
1981 Suz 400
Throw in a couple dirt bikes in the mid 80\'s