Why will some dealers not work on Hondas over 10yrs old? - Steve Saunders Goldwing Forums

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post #1 of 178 (permalink) Old 02-05-2009, 08:26 AM Thread Starter
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Sir,
I believe that if you own a Honda, and a Local Honda shop that Sells and Services Honda's should work on bikes that are over 10 years old. They could do belts, tune ups, tires, Sync carbs, and all Kinds of stuff.
The dealer in Gadsden, Al. will not touch a Honda over 10 years old. I'll never buy a new Honda from him. Early last year, I went to a DIFFERENT dealer and bought my son a demo model that had only 40 miles on it! And I promise you, it wasn't a Honda.

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post #2 of 178 (permalink) Old 02-09-2009, 11:08 AM
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The 10 year rule is particularly hard to understand when you consider that an 88 GL1500 is very little different from one made in the last year of production.

Are those dealers SELLING used bikes older than their 10 year rule. ALmost certainly yes.

I also won't patronize a dealer that won't support their products.

A more reasonable limitiation would be 20 or 25 years which is when bikes officially become "vintage".

2003 GL1800, 05 FJR1300, 1998 TL1000R, 2003 1978 KZ750
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post #3 of 178 (permalink) Old 02-09-2009, 11:29 AM
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I have to say this really surprises me. The Honda dealer out here not only will service bikes regardless of age, he also accepts them as trade-ins, resells them and stands behind them.

I can only believe that this is some personal attitude and in this economy, a bad one.

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post #4 of 178 (permalink) Old 02-09-2009, 11:42 AM
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Never heard of this in the UK, the only thing i have seen on age limitation was on some of the breakdown insurance policies, again not really fair as you can have a year old badly neglected or badly ridden bike compared to a wing that has received TLC all its life

Derek and Maggie

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post #5 of 178 (permalink) Old 02-09-2009, 01:31 PM
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The ten year rule is due to the fact some if not most of all the repairs may cost more than the bike itself. Honda is afraid doing $1500 repair bill on a $1200 bike. Then the owner is not wanting to pay the bill.


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post #6 of 178 (permalink) Old 02-09-2009, 02:25 PM
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Another problem is that as a service place does work on your bike, old things break,strip, fall apart.etc., and the client gripes about price.If a set of belts ran about $400.00, and add a broken/ frozen bolt that takes 3 hours more to fix, the dealer can't eat it. I don't like dealers at all, but to be fair, some of this has been brought on by customers wanting to get off cheap, and failing to understand the problem.Too bad we couldn't sign something that clarifies the possibilities of more costs as the work progresses, before the work ever starts.I guess the forum here is your best bet to perform as much yourself as possible. with all the help around here! JMHO jimsjinx

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post #7 of 178 (permalink) Old 02-10-2009, 04:32 PM Thread Starter
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There is a Polaris/Yahaha dealer up the road from Honda that sells Bikes, and he said he would instll new belts on my bike for $65.00 Labor, but I found out mine were not all that old, so I did bot have to do anything. Also, This dealer in Gadsden will do Anything to ANY Goldwing. Nice to know if you need a carb set. Hakes Honda look like a limited 10 year old dealer.
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post #8 of 178 (permalink) Old 02-11-2009, 06:59 PM
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I believe it's each dealer's decision - the local dealer will not work on anything over 10 years old - yet I have had one of the mechanics from the shop stop & help me when I was stuck on the side of the road - and very happy to do so. However I have found dealers in Montana more than happy to work on anything I bring into the shop -my 29 year old bike received outstanding care and attention last time it was taken into Kalispell - good customer service only comes from competent & supportive management.

Merv
1978 GL1000 1974 CB750

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post #9 of 178 (permalink) Old 02-11-2009, 08:53 PM
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Yeah, I agree- it's a bit of a pisser, and definitely something I'd take into consideration, if I were in a position to buy a new bike.



The local Honda dealership has at leastfourstrikes against it, in my view-



1) They won't touch a pre-1990's bike...again, they cite that "liability/accountability" issue, but...you'd sure think they could come up with some sort of "disclaimer" for things like a "carb sync" (which is actually super-easy, once you have the equipment, and know how to do it).



2) The local focus is ATV's and dirt bikes- they stock one or two 1800's at a time, and carry a selection of "barely used, but possibly heavily abused", Superbikes of varying brands (translates to "not yet crashed"), but no old stuff at all.



3) They will only "service what they sell" basically- they will mount a tire they've sold me at a fair price if I hand 'em the wheel....but that's as far as they go.



4) They won't be put out to accomodate tourists- I've stood there while they refused an oil change on a GL (probably 1800) for a pair of passing tourists....that may be good business sense, but it's incredibly bad form...just my opinion.



I was tempted to ask the gent to buy an oil filter, go next door with me to Napa Auto Parts to buy the oil, and use my tools to change it. I would have, of course, dumped the used oil in the parking lot of the Honda Dealer....yeah, I'm destined for jail time...one of these days..........
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post #10 of 178 (permalink) Old 02-12-2009, 01:51 AM
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Well wile i was reading this tread i wondered if it can not be in your favour if the dealer don't want to work on your bike, because you can now approach the mechanic directly for a private job, and they usually do private's, and there is no problem that he might get fired for taking work\jobs from the dealer he is working for.

Johan.
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