Heel/toe shifters and trailer hitches are the only accessories I have "headrd" off that can cause warranty claim rejuctions. Anybody heard of any others on Wings?
The first thing I think of is oil filters. Saw one where Honda flat denied the warranty coverage. This was years ago on a GL1200. Course I couldn't blame them.. the Non-Honda oil filter came apart, scattered pieces of glue up inside the engine and one piece clogged the oil port at the cylinder head gasket area. Seized the cam, rockers, cylinder head.. all in one fell swoop. The customer was bragging what a deal he got on these cheap-o imported filters….. a case of them for $20 or something like that.
For the most part the previous statements about Honda not honoring the warranty is mostly correct. If (that's a big IF) Honda suspects the added accessory LED to OR CAUSED the component failure they have the right to refuse warranty repairs. This isn't just Honda…. any other OEM will do the same thing.
Personal experience here: I ran the service dept of an aftermarket shop dealing with primarily GoldWings some years back. Customer comes in with a triked GL1500 with what sounds like burnt shift fork sounds. Was also trying to engage 2 gears at the same time. I've heard it before so it was fairly obvious. He had heel-toe-shifter and floorboards on his trike. I asked about the adjustment… he said he'd never adjusted it. The adjustment felt ok so I enquired about possibly if he'd rest his toe on the rear arm of the shifter. This particular brand had a spot he could rest his foot but he might also hit the shift lever. This would put pressure on the transmission forks and cause failure. He swore up and down that he NEVER rested his foot there. Repeatedly he swore… NEVER, EVER.
His wife was listening to the questions and his answers…. she 'corrected him' (I put that mildly) "YOU DO IT ALL THE TIME YOU IDIOT!!"
Seems he did it subconsciously!!
Anyway… there's a double standard here that sort of stinks. Honda will refuse the warranty on your GL because you've put a heel-toe shifter on it but they make the VTX with floorboards and heel-toe shifters.
Their response to me was: we didn't make the aftermarket version. So what they are saying is that when they install it at the factory it's installed and adjusted properly.
Misadjusting the heel-toe shifter could do the same as riding your foot on the lever.