imported post
it was probably damaged by riding it flat
it was probably damaged by riding it flat
Flat tire on '09 with TPMS-Broken sensor in rear tire
imported post
Picked up two nails in rear tire on Sunday night in Phoenix AZ. Came out of mall and noticed flat tire. Tire was not ridden flat, only winched on and off of flatbed tow truck. Had bike towed home and on Monday put air in tire to ride to local dealer for tire replacement. After airing tire up the low air indicator light went off and then while riding to dealer it started flashing and then went solid. Pulled over and re inflated to 40#, light went off and then in three miles flashed and then went solid again as I reached the dealer. Arranged for new tire, went to lunch and then when came back for bike service manager shows me a pile of small parts and claims that the flat caused the tpms sensor to break. I think technician broke it when removing rear tire because if it was broken I think the left light would have been illuminated instead of just the low air indicator. Has anyone had similar experience. Dealer wants $240 for new sensor. Says Honda will not cover under warrant because resulted from damage, not a defect. Thanks
Picked up two nails in rear tire on Sunday night in Phoenix AZ. Came out of mall and noticed flat tire. Tire was not ridden flat, only winched on and off of flatbed tow truck. Had bike towed home and on Monday put air in tire to ride to local dealer for tire replacement. After airing tire up the low air indicator light went off and then while riding to dealer it started flashing and then went solid. Pulled over and re inflated to 40#, light went off and then in three miles flashed and then went solid again as I reached the dealer. Arranged for new tire, went to lunch and then when came back for bike service manager shows me a pile of small parts and claims that the flat caused the tpms sensor to break. I think technician broke it when removing rear tire because if it was broken I think the left light would have been illuminated instead of just the low air indicator. Has anyone had similar experience. Dealer wants $240 for new sensor. Says Honda will not cover under warrant because resulted from damage, not a defect. Thanks
- Status
- Not open for further replies.
1 - 14 of 14 Posts
imported post
William_86 wrote:
William_86 wrote:
William where is the TPMS located on the 09?it was probably damaged by riding it flat
imported post
I agree the tech broke it removing the tire. The light would have been on constantly had it been broken by riding it flat.
This was probably the first time for this guy to deal with TPMS and extra caution must be taken not to break the sensors.
I agree the tech broke it removing the tire. The light would have been on constantly had it been broken by riding it flat.
This was probably the first time for this guy to deal with TPMS and extra caution must be taken not to break the sensors.
imported post
09 should be covered under warranty. Should be a free part and install!!!!!!!!
09 should be covered under warranty. Should be a free part and install!!!!!!!!
imported post
Yup, the tire guy probably broke it while breaking the tire bead from the rim. The sensors are tucked up inside the rim pretty much out of the way of running flat.
Repair with same, do away with the stock sensor and go to an external sensor. (My son did away with the system and went with a stock valve stem).
Being an old dude and set in my ways, I rely on a good digital gauge. :action:
Longboater
Yup, the tire guy probably broke it while breaking the tire bead from the rim. The sensors are tucked up inside the rim pretty much out of the way of running flat.
Repair with same, do away with the stock sensor and go to an external sensor. (My son did away with the system and went with a stock valve stem).
Being an old dude and set in my ways, I rely on a good digital gauge. :action:
Longboater
imported post
Was not ridden flat. Only rolled on and off of flatbed tow truck. Sensor functioned properly when I inflated the tire and as air pressure dropped the low air light flashed and then went solid. No indicator on left tpms light so know it was still working when I got it to the shop. Thanks for input
Was not ridden flat. Only rolled on and off of flatbed tow truck. Sensor functioned properly when I inflated the tire and as air pressure dropped the low air light flashed and then went solid. No indicator on left tpms light so know it was still working when I got it to the shop. Thanks for input
imported post
Was not ridden flat. Only rolled on and off of flatbed tow truck. Sensor functioned properly when I inflated the tire and as air pressure dropped the low air light flashed and then went solid. No indicator on left tpms light so know it was still working when I got it to the shop. Thanks for input
Was not ridden flat. Only rolled on and off of flatbed tow truck. Sensor functioned properly when I inflated the tire and as air pressure dropped the low air light flashed and then went solid. No indicator on left tpms light so know it was still working when I got it to the shop. Thanks for input
imported post
They tell me Honda says they will not cover the sensor unless it is defective, not from damage. Thanks
They tell me Honda says they will not cover the sensor unless it is defective, not from damage. Thanks
imported post
Do you know how your son disabled the system. I hate to have the idiot light/lights glowing or flashing. Thanks
Do you know how your son disabled the system. I hate to have the idiot light/lights glowing or flashing. Thanks
imported post
barb and dale wrote:
barb and dale wrote:
Well no, Honda will not replace it but the dealer that broke it should have to.They tell me Honda says they will not cover the sensor unless it is defective, not from damage. Thanks
imported post
In my mind if it broke, it was defective. I dropped a gas cap approx two feet from the ground and the vent cap inside broke off and my dealership replaced the cap even after I told them I dropped it. Many times things do not just "break" unless they are defective. I think I would be pushing the dealership to back the warranty.
In my mind if it broke, it was defective. I dropped a gas cap approx two feet from the ground and the vent cap inside broke off and my dealership replaced the cap even after I told them I dropped it. Many times things do not just "break" unless they are defective. I think I would be pushing the dealership to back the warranty.
imported post
barb and dale wrote:
Longboater,
barb and dale wrote:
He did not disable the system. The light still indicates a fault. The shop manual would be a good source for this info.Do you know how your son disabled the system. I hate to have the idiot light/lights glowing or flashing. Thanks
Longboater,
imported post
barb and dale wrote:
I would try to plea my case with the service manager and ask to see the owner if that didn't work. Be firm but respectful, most shop owners don't want to chase away good customers. If they refuse to cover the cost, ask them to at least split the cost or give you the part for their cost. The sensor can be purchase online for $140.
When my 2005 was almost new, I left it overnight at the dealer to get an insurance estimate for some damage that occured when it was knocked over. I couldn't believe it when a young, very nervous tech, rode out my bike with the left mirror hanging from the wires. The mirror had been fine the night before. When the tech started making excuses, I pointed out the red paint on the mirror and asked him to get his boss. I was able to keep my cool, and after a short dicussion with the owner, he had my mirror relpaced with one taken off a new bike on the show floor. Because the owner did what I considered to be the right thing, I'm still a customer. I have purchased 3 more new bikes from his dealership since that incident.
barb and dale wrote:
It was working when you gave them the bike. It seems obvious to me that the tech broke the sensor. Probably no way to prove it though. It is possible the tech told the service manager it was broken to cover up his mistake. When I had the tires changed on my 09, the tech didn't know about the TPMS sensors. He told me it was lucky he didn't break the one on the front wheel.Picked up two nails in rear tire on Sunday night in Phoenix AZ. Came out of mall and noticed flat tire. Tire was not ridden flat, only winched on and off of flatbed tow truck. Had bike towed home and on Monday put air in tire to ride to local dealer for tire replacement. After airing tire up the low air indicator light went off and then while riding to dealer it started flashing and then went solid. Pulled over and re inflated to 40#, light went off and then in three miles flashed and then went solid again as I reached the dealer. Arranged for new tire, went to lunch and then when came back for bike service manager shows me a pile of small parts and claims that the flat caused the tpms sensor to break. I think technician broke it when removing rear tire because if it was broken I think the left light would have been illuminated instead of just the low air indicator. Has anyone had similar experience. Dealer wants $240 for new sensor. Says Honda will not cover under warrant because resulted from damage, not a defect. Thanks
I would try to plea my case with the service manager and ask to see the owner if that didn't work. Be firm but respectful, most shop owners don't want to chase away good customers. If they refuse to cover the cost, ask them to at least split the cost or give you the part for their cost. The sensor can be purchase online for $140.
When my 2005 was almost new, I left it overnight at the dealer to get an insurance estimate for some damage that occured when it was knocked over. I couldn't believe it when a young, very nervous tech, rode out my bike with the left mirror hanging from the wires. The mirror had been fine the night before. When the tech started making excuses, I pointed out the red paint on the mirror and asked him to get his boss. I was able to keep my cool, and after a short dicussion with the owner, he had my mirror relpaced with one taken off a new bike on the show floor. Because the owner did what I considered to be the right thing, I'm still a customer. I have purchased 3 more new bikes from his dealership since that incident.
1 - 14 of 14 Posts
- Status
- Not open for further replies.
Steve Saunders Goldwing Forums
A forum community dedicated to Honda Gold Wing owners and enthusiasts. Come join the discussion about reviews, performance, modifications, troubleshooting, maintenance, and more!
Full Forum Listing
Top Contributors this Month
View All
De Motormuis
553 Replies
Foodman
339 Replies
harveysmedlap
272 Replies
Recommended Communities
