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Guys, I just had the best experience with a company ever! I had lost one of the straps for my Nelson-Rigg tank bag, so I emailed the customer service department to find out where to get one, and how much it would be. They replied the following buisness day asking for my address, and are sending out a replacement, free-of-charge.
I am amazed that there is a large comapny out there that actually cares about a single customer, and in return, I wanted to make sure all of you guys heard about this, and considered their products as opposed to someone else's.
if you're interested in what they have, check out their webpage at www.nelsonrigg.com
Guys, I just had the best experience with a company ever! I had lost one of the straps for my Nelson-Rigg tank bag, so I emailed the customer service department to find out where to get one, and how much it would be. They replied the following buisness day asking for my address, and are sending out a replacement, free-of-charge.
I am amazed that there is a large comapny out there that actually cares about a single customer, and in return, I wanted to make sure all of you guys heard about this, and considered their products as opposed to someone else's.
if you're interested in what they have, check out their webpage at www.nelsonrigg.com
