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Late in the season last year something didn't feel 'right' with my rearshocks.While servicing the final drive the shock literally came apart in my hands.They were rebuilt by a previous owner.

After weighing whether to rebuild them myself or have the factory do it, I call Jason B. at Progressive and get an RMA for both shocks to be rebuilt.

On March 2, 2009 I sent inthe pair of 416's from my '90SE

My shocks weremisplaced and couldn't be located, but the next day a BRAND NEW pair of 416's were shipped out to me with guaranteed 2 day delivery!!!! NO CHARGE.

After talking with them 3 times about paying at least something, Beth said that the shocks did turn up, but it was their mistake and she even apologized for the inconvienience.

Not very often does a company go to the EXTREME to satisfy their customers...especially with this economy!!
 

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Wow, makes me glad I just ordered Progressives! Waiting for their arrival.

Chuck
 

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The Lake wrote:
Wow, makes me glad I just ordered Progressives! Waiting for their arrival.

Chuck
You will probably receive Charz's.....:shock:;):p
 
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