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Is the button out or stuck in? My bike's mute was stuck in when I got the bike, I used WD40 and a pair of pliers. Pad the pliers and work in and out on the button after you've dosed it with WD, don't try to yank it out, just press in and out gently. (yeah I know, this is an X rated repair) It took a bit of working like that to get mine free but it's worked fine for a good while now.
 

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Dennis, I had the radio and CB control boxes off my bike. Actually they came loose on a trip. If you take the two screws that hold the plastic control unit to the handlebar you can get at the one screw inside that goes up through the radia control box and holds it in place. If I remember once that screw is out I think you can pull the switch panel out the front of the box. I'm not positive if it will slide right out or if it's got a tab that holds it in.
 
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