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I brought a seat cover from them on eBay,,when it came it was torn..I asked for a refund and shipping cost back to them. They asked for a pic of the tear once they got it they refunded my money and told me to keep the cover..doesn't get any better than that.
 

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RB, if you have not already, I would email them a link to this thread. Good customer experience is something we all appreciate.
 
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